Below FAQ are some common concerns of our customers before purchasing products, if you have other questions, please just send it to support@thejewelnation.com
All our gold jewelries are BIS Hallmarked and all the diamond jewelries will come with IGI certification.
All the jewelries will be bought at the current metal value and the value will totally depend on the purity of the metal.
We guarantee that our products are cheapest in the market and in case you get a product at a lower price, we will either refund you the excess amount or we'll provide you 100% refund in return of the product.
We provide delivery to over 26000 pincodes. Our major carrier partners are E-kart, DTDC, Aramex, Fedex, Gati, Xpressbees and many others.
The ready stock will get shipped the same day if order is placed before 2:00 pm or the next working day. The products that require to be manufactured will be shipped within 10 days of order and our executive will inform you regarding the same.
Yes, we do. You just need to call our customer support and explain your requirements. All your products can be customised according to your needs.
Yes we provide support on all days irrespective of holidays. But the products are processed and shipped on working days only.
Yes, we provide exchange options as well. Currently in-store exchange option is only available at Kolkata. For availing the exchange option outside kolkata you need to contact us before placing the order.
Yes, we Accept Paytm and Gpay payment. We accept other major wallet payments as well. For more information Please call us at +91-7003092216 before placing the order.
The order based products page will have options to call us or message us. Please contact us regarding the order based products for placing the order.
We are the stop for your entire jewellery needs and problems. It's not possible for us to place each and every product on our website that available in the market. That doesn't mean that we don't provide those products. For any custom orders or for products that you can't find on our website please contact us. We'll provide you with your requirements as soon as possible.
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